Call Now 704-477-0991 for More Information

711 East Main St. Cherryville, NC 28021

Phone: 704-445-0002 ext.21
Email: warranty@johnsonandassociates.net

A new home’s comprehensive warranty is valuable, but much of that value lies in the ability to service the warranty. At Johnson Homes, you can expect responsive, courteous service and effective communication throughout your new home warranty period. The same team that built your home takes pride in servicing your needs after move-in. From your new home orientation, to your warranty review at 30 days, to your one-year anniversary walk through and beyond, our Warranty Response Team has your satisfaction as its primary goal.

Our first goal is to provide you with responsive and quality service regarding any warranty issues with your new home. Any warranty work that’s performed will get an additional follow-up by your representative to make certain that any issues were solved in a timely fashion. Your satisfaction is our success.

We provide a One-Year Blanket Warranty – one of the best in the industry – that “blankets” your home. We also give our customers the opportunity to purchase a third-party Ten-Year Structural Warranty to give you additional reassurance. An additional warranty you receive is from the manufacturers that supply the components that go into building your new home and range from 12 months to lifetime.

Warranty Contact Information:

Phone: 704-445-0002 ext.21
Email: warranty@johnsonandassociates.net
Warranty PDF Document: download here